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Each watch is carefully packaged in its original branded box, included at no extra cost.

Orders are typically processed within 24 hours on business days, though it may take up to 48 hours during peak times.

Every watch is backed by a 2-year warranty, with rigorous quality checks ensuring that issues are exceptionally rare. We adhere to brand warranty guidelines, so if anything unexpected arises, just reach out—we're always here to assist you!

Shipping Policy

At LookMax, we are committed to providing fast and reliable shipping worldwide. We ensure customer satisfaction by delivering orders on time and offering support every step of the way.

We offer free standard shipping worldwide. Below are the estimated delivery times for this product:

Shipping to:
US, Canada, EU, the UK, Australia, New Zealand, South Africa, Philippines, UAE, Saudi Arabia, Oman and Qatar.

Delivery times vary by location and shipping method:

• US, Canada, Australia, and New Zealand: 5-10 business days
• EU and the UK: 10-15 business days with an all-inclusive service covering customs, paperwork, and taxes, so your customers receive their orders hassle-free.

Tracking updates appear after customs clearance, which can take up to 2 weeks.

• South Africa: up to 12 business days with an all-inclusive service covering customs, paperwork, and taxes, so your customers receive their orders hassle-free.

Tracking updates appear after customs clearance, which can take up to 2 weeks.

• Philippines: 7-12 business days with an all-inclusive service covering customs, paperwork, and taxes, so your customers receive their orders hassle-free.

Tracking updates appear after customs clearance, which can take up to 2 weeks.

• UAE, Saudi Arabia: 10-15 business days with an all-inclusive service covering customs, paperwork, and taxes, so your customers receive their orders hassle-free.

Tracking updates appear after customs clearance, which can take up to 2 weeks.

• Oman, Qatar: up to 14 business days with an all-inclusive service covering customs, paperwork, and taxes, so your customers receive their orders hassle-free.

Tracking updates appear after customs clearance, which can take up to 2 weeks.

Processing Time
Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Missed Deliveries
If a delivery attempt is unsuccessful, the carrier may leave a notice or attempt redelivery. Please follow the instructions provided by the carrier to reschedule delivery or collect your package.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at help@bestlookmax.com as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.

Returns & Refunds Policy

At LookMax, our priority is to provide you with a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a simple and cost-free return policy for eligible items.

Free Returns
Returns are completely free for all damaged or faulty items. If something doesn’t go as expected, we will cover the return shipping costs to make the process as easy as possible for you.

Return Conditions
To be eligible for a return, the following conditions must be met:
Items must be returned in the same condition as received, with no signs of wear or damage.
All accessories, original packaging, tags, and authenticity certificates must be included.

Return Procedure
To initiate a return, contact us at help@bestlookmax.com within 14 days of delivery. Ensure the product is in the same condition as when received. You may remove the product from its box unless the packaging is sealed.
Once we receive the returned item, we will inspect it and process your refund within 10-14 business days.
The refund will be issued to the original payment method, unless otherwise requested.
We cover the return shipping costs.

Faulty or Incorrect Items
If you have received a faulty product or an item different from what you ordered, please contact us immediately at help@bestlookmax.com. We will arrange the return at no additional cost, and you can choose between a full refund or a replacement.

For any questions regarding our shipping, returns, or refunds policy, do not hesitate to contact our customer service. We appreciate your trust in LookMax and are here to ensure you have the best possible shopping experience.